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What web accessibility is

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Accessibility adjustments on this site

Mama Dixon's Southern Comfort Food is committed to making our website accessible to all visitors. We have adapted this website in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, with the goal of meeting Level AA accessibility standards.

To improve accessibility, we have taken the following steps where applicable:

  • Used the Wix Accessibility Wizard to identify and address potential accessibility issues.

  • Set the primary language of the website.

  • Organized content in a logical reading and navigation order.

  • Used clear and consistent heading structures throughout the website.

  • Added alternative text (alt text) to images whenever appropriate.

  • Selected color combinations that provide sufficient contrast for readability.  

  • Designed the site to support keyboard navigation where possible.

  • Reduced unnecessary motion and animation.

  • Strive to ensure that videos, downloadable documents, and other media are accessible whenever available.

  • Regularly review and update the website to improve accessibility and usability for all visitors, including those using assistive technologies such as screen readers.

Declaration of partial compliance with the standard due to third-party content

Some areas of this website may include content or services provided by third parties, such as payment processing, maps, social media platforms, or embedded media. The accessibility of these third-party services is the responsibility of their respective providers and may not fully conform to accessibility standards.

As a result, Mama Dixon's Southern Comfort Food declares partial compliance with accessibility standards for any pages or features that rely on third-party content beyond our control. We continue to work toward providing an accessible experience and welcome feedback regarding any accessibility issues encountered while using our website.

Accessibility arrangements in the organization

Mama Dixon's Southern Comfort Food is committed to providing accessible service to all customers.

We currently operate as a pickup, delivery, and catering service and do not maintain a public dining room or retail storefront.

Customers can:

  • Place orders online through our website.

  • Request assistance by phone or email if they experience difficulty using the website.

  • Arrange pickup at the designated pickup location provided with their order.

  • Request catering services for private events and special occasions.

If you have a disability or require accommodations when placing an order or arranging catering services, please contact us. We are happy to provide reasonable assistance to help ensure you can access our products and services.

We continually work to improve the accessibility of our website and customer experience and welcome feedback on how we can better serve all members of our community.

Requests, issues, and suggestions

If you experience an accessibility issue while using our website or need assistance placing an order, we are here to help.

Accessibility Coordinator: Nicole Dixon

Phone/Text: (253) 448-3708

Email: mamadixonfood@gmail.com 

If you encounter any barriers accessing our website or services, please contact us. We are committed to providing an accessible experience for all customers and will make every reasonable effort to respond promptly and address your concerns.

Our clients rave about their experiences with Mama Dixon's! From the quality of our food to our attentive service, we strive to exceed expectations. Here are just a few testimonials from our satisfied customers who have enjoyed our Southern comfort food at their events.

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